V I M A L A

We are here for you. If you have any questions related to our products, website, or your order - please contact us.

We try and resolve all queries within a day.

Orders dispatched every day at 4 pm except on public holidays.

After dispatch, it takes about

3 to 5 days for metro cities
5 to 7 days for the rest of India.

We ship your order from Mumbai, Maharasthra.

We offer free delivery on all orders. We pay from our pocket for getting the product delivered to you. In fact, we lose a lot of money if your delivery doesn't happen and the product is returned to us.

So when you place your order, please provide complete address and accept the order when the courier partner comes for delivery.

For Prepaid orders: There is no order verification time. We will ship your order within 1 day and we will try to get it delivered to you within 5-7 days.

For Cash on Delivery orders: Please expect 1-2 days for order verification, and another day for processing, and a few more days for delivery. In total, you should have your product within 6-8 days.

1. Hassle-free returns within 2 days; specific conditions apply based on products and promotions.
2. Prepaid order refunds are processed to the original payment method; COD orders receive a refund via UPI.
3.Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.

For more details on our Return / Exchange Policies, please click here․

To place a Return / Exchange Request, click here.